Executive Experience
Global hospitality technology leadership
More than 25 years leading hospitality operations, enterprise software, SaaS product strategy, commercial growth, customer delivery, and large-scale digital transformation.
Executive summary
Global technology executive with 20+ years of experience leading software as a service (SaaS) product strategy, go-to-market execution, enterprise sales, customer delivery, and profit and loss (P&L) management for businesses exceeding $250M.
Core competencies
- SaaS General Management
- Global P&L and EBITA
- Product Strategy and Roadmaps
- Go-to-Market Strategy
- AI Strategy and Adoption
- Generative AI and Prompt Engineering
- Operations
- Service Delivery
- Subscription Sales Growth
- Commercial Team Leadership
- Customer Success
- Global Team Leadership
Editorial career timeline
A career connecting hospitality operations, product leadership, commercial growth, and enterprise transformation.
Amadeus Hospitality
Senior Vice President, Above Property Solutions
March 2024-Present
- Lead Amadeus’s global Above Property Product Team, with responsibility for cloud software product design, sales support, and customer delivery oversight.
- Own full P&L and EBITA accountability for a $250M+ line of business.
- Lead product design of an above-property SaaS suite comprising a next-generation central reservation system (CRS), call center, booking engine, and guest management systems.
- Lead the product design team responsible for AI adoption and prompt engineering across CRS and guest interaction solutions.
- Serve as primary business owner for a global digital transformation migrating 15,000+ Marriott, Accor, and Ascott hotels from legacy CRS platforms to the Amadeus CRS ecosystem.
- Lead the business team supporting one of the hospitality technology industry’s largest acquisitions in 2026.
- Serve as business owner for the Enterprise Customer Advisory Board.
Infor Global Solutions
Global Business Unit Leader / Senior Vice President, Hospitality
June 2012-November 2022
- Led Infor’s global Hospitality Industry Business Unit, with responsibility for cloud product design and delivery, sales, marketing, support, and hardware logistics.
- Held P&L, EBITA, and executive management accountability for a $150M division.
- Delivered 10 consecutive years of double-digit global subscription sales growth while directing product management.
- Led the acquisition of three technology companies to support strategic and opportunistic business-unit growth.
- Built a next-generation suite of cloud-based hospitality technology solutions.
- Directed warehouse logistics for more than $3M of point-of-sale hardware inventory.
Agilysys
Product Management and Sales Executive
November 1997-June 2012
- Advanced through multiple product management and sales leadership roles, culminating as Vice President of Sales for Non-Gaming and Resort Sales.
- Expanded Agilysys into new hospitality microverticals and international markets.
- Helped reposition the company from a gaming-centered technology provider to a broader hospitality technology company.
United States Army
Sergeant
May 1991-July 1999
- 3 Years Active Service
- 5 Years Reserve Service
Kimpton Hotels
General Manager
September 1995-November 1997
Education and training
Bachelor of Science in Business Administration
Kansas State University
Concentration: Hotel, Restaurant, and Institution Management
Quartermaster Logistics Training
United States Army Quartermaster Logistics School
Selected awards and affiliations
- Infor Circle of Excellence2015, 2019, 2021
- Agilysys Circle of Excellence2008, 2009, 2010
HFTP; Kansas State University Alumni Association; The American Legion
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